A boutique estate agency rooted in Shoreditch, combining deep local knowledge with AI-powered insight to buy, sell, and manage exceptional London property.
We work with fewer clients than most agencies — deliberately. Every instruction receives the full attention of a senior specialist, backed by AI intelligence that works around the clock.
Whether you’re buying in Shoreditch, letting in Marylebone, or growing a commercial portfolio — our team delivers specialist advice backed by AI-powered insight and decades of London market experience.
Thoughtful, market-led residential sales designed to showcase your home, attract the right buyers, and achieve the best possible outcome.
→Personalised lettings services combining local insight with careful tenant selection to protect your property and maximise long-term returns.
→Specialist commercial advice for offices, retail, and mixed-use spaces, delivered with clarity, care, and data-driven insight.
→Reliable, hands-on property management supported by smart systems, ensuring your asset is cared for and performing at its best.
→Discreet access to carefully sourced, off-market opportunities through trusted relationships and intelligent market insight.
→Tailored portfolio management bringing together valuation insight, income optimisation, and long-term planning for growing property investors.
→Omar is the CUI AI-powered agent that’s available 24/7. Whether you’re buying your first home, thinking about selling, or just curious, Omar gives you smart, fast answers — with no need to book appointments or wait for call-backs. Available 24 hours a day, with no appointments and no waitlists.
Start a Conversation →We are a small team by design. Every client works directly with a named specialist — not a junior negotiator. Our people bring decades of combined experience across East London, the City, and international markets.
Omar leads CUI Shoreditch with nearly two decades of experience helping Londoners buy, sell, and rent homes.
Chat with Omar →John brings over a decade of steady leadership, problem-solving, and tenant-landlord relationship management.
Chat with John →Philip bridges experience and technology with his calm, solution-focused approach.
Chat with Philip →With 20+ years of dedicated experience in the London property market, Kassim has expertise across the full spectrum. Lettings, Sales. Property Management.
Chat with Kassim →Faraz drives the commercial innovation arm of CUI Shoreditch. With deals spanning global brands.
Chat with Faraz →A financial strategist turned property innovator, Richard brings City & Urban’s investment edge into the AI era.
Chat with Richard →The new generation of agent — tech-savvy, socially connected, and AI-enabled.
Chat with Lucy →The heart of CUI’s daily operations, Joan ensures the human warmth and professionalism behind every AI interaction.
Chat with Joan →The team's knowledge of the Shoreditch market was genuinely impressive. They found us a buyer within two weeks and managed the entire process with attention I'd not experienced before.
As an overseas investor, I needed a team who could guide me through the full acquisition process — from area selection to ongoing management. City & Urban handled everything seamlessly.
Omar, the AI advisor, answered my questions at midnight and booked a viewing the next morning. By the end of the week my offer was accepted. Outstanding experience from first message to keys.
